Privacy Policy

1. Introduction

Menanto Xop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website menantoxop.center, use our services, or interact with us. Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or consultation requests
• Subscribe to our newsletter
• Book appointments or services
• Contact us via phone, email, or other communication methods
• Participate in surveys or promotional activities

This personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Demographic information (age, preferences)
• Service preferences and beauty goals
• Event details and scheduling information
• Payment information (processed securely through third-party providers)
• Communications with us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and geolocation information
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our website
• Date and time of visits

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Service Provision

• To provide, operate, and maintain our makeup artistry services
• To schedule and manage appointments
• To communicate with you about our services
• To process payments and manage billing
• To provide customer support

3.2 Marketing and Communications

• To send you newsletters, beauty tips, and promotional materials (with your consent)
• To notify you about changes to our services
• To conduct market research and improve our offerings

3.3 Website Improvement

• To understand how our website is used
• To improve our website functionality and user experience
• To develop new features and services

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Email marketing platforms
• Website hosting and analytics providers
• Appointment scheduling systems

4.2 Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Investigate fraud or other illegal activities

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure data transmission protocols
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

6.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

6.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

6.3 Marketing Cookies

These cookies are used to deliver personalized advertisements and track the effectiveness of our marketing campaigns.

You can control cookie preferences through our cookie management system or your browser settings.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Canadian Residents (PIPEDA)

• Right to access your personal information
• Right to correct inaccurate information
• Right to withdraw consent for processing
• Right to file complaints with privacy authorities

7.2 General Rights

• Unsubscribe from marketing communications
• Request deletion of your personal information
• Request portability of your data
• Object to certain processing activities

To exercise these rights, please contact us using the information provided in Section 10.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature of our relationship with you
• Legal and regulatory requirements
• Business and operational needs
• Your consent and preferences

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of Ontario, Canada, and any disputes will be resolved in the courts of Ontario.